US Free Shipping
Depending on shipping location and purchase amount, TRUECOLOR WHOLESALE offers free shipping service to domestic customers.
- Following states are not available for free shipping service : Alaska, Guam, Hawaii and Puerto Rico
TRUECOLOR WHOLESALE ships to all 50 U.S States, Alaska, Hawaii and US Territories.
All orders in U.S are shipped via UPS, DHL or USPS. TRUECOLOR WHOLESALE will determine the best shipping carrier for you, depending on your order and shipping location. The instant an order was successfully placed, our system will automatically send the purchase order to our warehouse and it will be processed to ship out as soon as possible.
Order processing times are counted in business days (Monday through Friday, excluding national holidays) and may take 1 to 4 business days with a maximum of 7 business days, depending on immediate item availability.
All orders received before 11am CST, Monday through Friday, will begin to process the same day. Orders received after the cutoff time will begin to process the next business day. (Please, note that process does not mean to ship your order.)
US Shipping Policy
If the tracking history of the package states that it has been "delivered" it does not qualified for any refunds.
If your order is returned due to insufficient or wrong address, you are responsible for original shipping & handling fee and 30% restocking fee. This amount will be deducted from your order.
We are not responsible for any items damaged during shipping transit and we will not accept damaged items for return. Customers must filed a claim with shipping carrier.