Order placed before 11:00 AM CST, Monday through Friday, are processed the same day. Orders placed after this time will be processed the next business day.

Please note: We do not process or ship orders on Sundays or on the following U.S. holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, President's Day, Veterans Day, Thanksgiving Day, and Christmas Day.

Absolutely! For all domestic orders over $500 USD, True Color will pay for 50% of your shipping fees. We are committed to sharing the cost to help your business grow.

Please note: This 50% shipping benefit is not available for Hawaii, Alaska, and Puerto Rico.

Yes, to be qualified as a business account, customers are required to place an order $100 USD at every purchase.

You'll receive the order confirmation email with the tracking number. You can track your order till it's delivered.

We decide best shipping carrier when the order placed. We're located in the Midwest region of United States.

Please check the estimated delivery time of your location as below.

Please go on the menu 'Contact us / Order Claim' and let us know your order number. If your order has not shipped yet, we can cancel it for you.